You can customize the article to link to priority articles and pages on your site. If you want to make Article sidebarīesides the article on your ScreenStep site, there is a sidebar to make navigating to other pages easier. ScreenSteps has a few templates to make authoring your articles easier. Just like the central content on your home screen, you can customize the colors in your table of contents to match your company’s brand. When you view the table of contents for a manual, you can customize what appears on the sidebar. You can customize your table of contents in two ways.
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There are no set color options, so you can add your color HEX code to set the right colors for your organization.Įach of your manuals in ScreenSteps has a table of contents to organize its articles. Modify the color scheme to match your company’s brand. This is at the top of the page so it is the first thing your employees see when they log in. Personalize your home screen by adding your logo.Ĭustomize the hero image by either adding an image or using a gradient color.
Let your employees know they are in the right place. Out-of-the-box options will show specific articles, such as recently updated articles or a featured article list. Some customers create a list of quick links so employees can jump to other systems they need access to (e.g. You can customize which links appear there. Once you have the main layout set, you can include additional links on the sidebar.
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Then you can either upload custom icons to a manual or choose from our icon library.
For each manual, you can add a description. Manuals can appear either as tiles or as regular text. Regardless of whether you want to emphasize search or navigating through the manuals, your ScreenSteps home site will include manuals. When you use the compact view, the emphasis is on navigating through the manuals. You can then have categories to organize and separate your manuals. These can link to anything you’d like - your SharePoint site, a specific ScreenSteps article, etc.
The emphasis makes it easy for your employees to find answers to their questions by typing in the search bar.īelow the search bar, you can include up to four quick links that show up as tiles. When you choose to emphasize search, the top of your home screen has a large search bar. When you set up the layout of your home screen, you have the option to emphasize one of two options: search (kind of like how Google emphasizes search) or navigating through ScreenSteps manuals (compact view). There are a few options when it comes to home screen layout. While many ScreenSteps end-users use the keyword search to find articles they need, you’ll want to customize and organize your home screen to optimize your employees’ ability to navigate to the different sections of your knowledge base. Like other sites, they will go through the home screen to access all of your content. That’s because it is the first touchpoint for your employees. Your home screen is the most important customization decision you can make for your company knowledge base. Here are three areas that you can customize your ScreenStep site for your company. In less than two hours, you can have your site customized to match your branding.Īs Head Consultant at ScreenSteps, I’ve helped hundreds of companies set up their ScreenSteps sites and adjust them for their company’s brand. To help accomplish that goal, ScreenSteps provides a basic template that can be slightly customized. In other words, the ScreenSteps template is designed to quickly get set up and begin sharing your knowledge with others without requiring you to spend weeks fussing with HTML, Javascript, and CSS. Instead, ScreenSteps is focused on helping you build a knowledge base that provides a great end-user experience and is simple for your Administrators and Contributors to manage. If complete customization options of your knowledge base are critical to your business, then ScreenSteps is not the right option for you. However, I want to point out upfront that ScreenSteps doesn’t offer unlimited customization options. When you set up your ScreenSteps knowledge base, there are a few customization options for you to choose from. What benefits will your customization provide to end-users?.Before you decide to use ScreenSteps for your knowledge base, you need to consider:
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